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基本信息
准证要求: |
家属准证 PR或公民 马来西亚人 |
职位: |
电脑网络 |
邮编: |
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工作性质: |
全职 |
发布人: |
劳务中介 |
招聘人数: |
1 |
学历要求: |
本科 研究生 |
工资待遇: |
2500新币以上 |
联系人: |
Yumi |
电话: |
- |
邮箱: |
[email protected] |
QQ: |
- |
主页: |
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微信: |
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价格: |
$ |
本帖最后由 Mayumi 于 19-5-2016 16:49 编辑
美国大型科技集团招聘普通话(国语)/广东话(粤语)客服人员
Customer Service Advisor
职责:- Handle repair or replacement escalations from various internal teams within agreed service levels.
- Reach out to customers who need support with their products through phone and/or email.
- Respond to written requests from customers and external partners when necessary.
- Provide creative solutions to address complex customer problems.
- Identify and escalate emerging product or customer dissatisfaction issues.
- Identify opportunities for operational improvements and suggests improvement strategies
要求:
- Solid customer handling and negotiation skills
- Excellent written and verbal communication skills
- Creative problem-solving and analytical skills
- Resourcefulness and effective research skills
- Proactive and self-starter
- Disciplined and able to work to strict timelines
- Conscientious and pays attention to details
- Resilience to work under aggressive time commitments
- Native level of Mandarin or Cantonese and excellent English in order to support respective regions.
工作地点:宏茂桥
有意者,请发简历至[email protected].
Registration No: R12220292
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