新加坡公司直招-2名工作人员，工程师/IT客服

狮子座流星雨

JobDescription

GST - Global Service Desk X1

Responsibilities:

·      Problem, and Service Request Management

·      Provide workarounds and solution based on Service levelobjectives

·      Ensure satisfactory customer services and prompt responsetimes to the requesters

·      Provide technical support over phone, email and hands-on

Desktop Engineer X 1

Responsibilities:

• User Support - Assisting users in troubleshooting     daily systems issues on their PCs or laptops
  
• Assisting users in performing technical support     which includes troubleshooting and maintenance of desktop, laptop,     servers, printers etc
  
• Installation of software to desktops and laptops
  
• Involved in PC deployment activities
  

Requirements:

·      Diploma in Information technology or equivalent

·      Minimum 2 - 3 years of working experience in providingend users IT support

·      Strong knowledge in Microsoft based operating systems

·      Good general knowledge in IT infrastructure such as LAN,WAN, Windows server, Active directory.

·      Good communication and interpersonal skills

Otherinformation:

·      Working location: Chinatown/other

·      Working hours:  Mondayto Friday，9.000am - 6.00pm

·      Good remuneration package