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| Work Pass 工作证 : | |
| Position 职务 : | | | | |
| Salary 薪金: | $2500 (include OT & Housing Allowance) 包括加班费和房屋补贴 |
| Working Hours 工作时间: | 10 - 12 hours per day (split shift), 1 day off per week 一星期休息一天 |
| Probation period 试用期: | |
| Annual leave 年假: | |
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Employee's Requirements 雇主要求 |
| | 23 to 30 years old 二十三至三十岁 Male / Female 男生/女生 |
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| | 2 years & above 两年或以上工作经验为佳 |
| | Good English & Mandarin Speaking 精通中英文(会话/书写) |
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Job Scope 工作性质 |
| Attend phone calling and taking orders 接听电话,点单/点菜 |
| Bussing and resetting tables 布置/设置餐桌 |
| Greet guests and provides menu 称呼客人,提供点餐菜单 |
| Inspect dining room, serving stations for neatness & cleanliness, correct the deficiencies if any 检查与确保饭厅,服务站时时保持干净,卫生,整齐。如有不符合的地方,必须及时改正 |
| Display knowledge of the food menu, wine & liquor menu, ingredients in specialty drinks, employee handbook, layout of restaurant 200 level, liquor law 清楚了解餐单/菜单,酒类餐单,特别饮料的成分,雇佣守则,餐厅设计/布局,酒精饮料法律 |
| Must listen and respond to customer complaints (acknowledge, apologize, act) 必须应对客人的投诉 (认知,道歉,采取行动) |
| Must be courteous, pleasant, and well groomed at all times 时时刻刻保持笑容,有礼貌,注重个人礼仪 |
| Receive payment for all services provided to the customer 处理客人的付款 |
| May prepare beverages and expedite food orders 需要时必须准备客人的饮料和加快客人的订单 |
| Provide excellent customer service at all times 提供卓越的顾客服务 |
| Must carry out all other duties as delegated by the Restaurant Coordinator & F&B Supervisor 必须完成餐厅协调员与餐饮部主管的吩咐 |
| Practice smart service - checking identification before serving customers 确保食物/饮料递送给正确的客人 |
| Other duties as required 其他需要执行的任务 |