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本帖最后由 索拉 于 12-6-2009 18:23 编辑
为什么我要拟订这个准则和作息时间表并且在这里分享它？
- 因为我要上班，平时只有我妈妈和菲佣两个人上班，语言不通，所以我必须把一些工作准则和流程给菲佣先说清楚，这样避免她们两个沟通上的问题。
- 像中国俗语中说的，“丑话说在前面”，把细节说清楚，往后一起生活说的就都是好话。
- 我是第一次请菲佣，很多具体的东西不了解，所以事先在坛子里也搜索了很多，没有看到这样成文的东西可以参考，反而是看到很多人在数落女佣的不是，让我更加惶恐。所以这次找到这样的一些范本，就想和大家分享，希望能帮到和我一样没有经验的姐妹们。
它们是怎样制定出来的？
- 我搜索了网络，找到几个准则，这个是在一个新加坡人的博客上看到的，和其他几个比起来，这个逻辑比较清楚，分类比较完整，所以采用了这个。已经改掉不少了，比如原文甚至规定不可以穿无袖的衣服、所有工资由雇主保存等等。我还找了我一个邻居来帮我看了一遍，她的菲佣已经请了5、6年了，看起来相处得不错，所以请教她。她也给我提了一些建议，比如让菲佣不要和其他女佣涉及金钱往来这些就是她让我加上去的。
我发这个上来也是一番好意，希望能帮到那些需要定规矩办事的姐妹，当作一个参考，但也不用那么较真，一成不变。不喜欢规矩的姐妹看看就好了，不需要上纲上线的。
规矩是硬的，人心是软的。
规矩是冷的，人情是暖的。
怎么做，看你自己。
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工作日程适用于女佣和老人家一起带孩子的情形（对于跟贴中有一些姐妹们的指正，已经做了修改）。
Our expectations of a good Domestic Helper (DH)Your Personal Hygiene
- You have to tie up your hair neatly at all times, except when you bathe and sleep, so that you don’t look messy.
- You cannot wear sexy clothes when you are working. You cannot use make-up, nail polish or perfumes at all.
- You have to bathe and brush your teeth at least once a day. Change your clothes whenever it is dirty.
- If you are not feeling well, let us know and we will give you other medicine.
- You must always keep your finger and toe nails short and clean.
- Always wash your hands with hand wash or soap after using the toilet, after doing your chores, after eating, when we come home from outside, before cooking, before preparing feedings and before taking care of the babies.
Your Conduct
- Listen carefully to instructions and follow.
- Be humble, mature and responsible. If we tell you that you have done something wrong, apologise and do it correctly. Remember your mistakes and do not repeat them again, or you will be wasting everyone’s time.
- You must be polite and greet everyone who comes to our house or when we visit their houses. This is good manners.
- Please do not talk to outsiders without our permission. If you are outside and someone comes to speak to you, move away or let us know. Only talk to people we know, including other helpers we know.
- You cannot open the door to any stranger without our permission. We will tell you if someone is coming.
- Answer the phone if you are alone at home, and not busy with the baby. It will usually be us. If it is someone else, just say we are not home and to call back later.
- You can only enter the master room if we tell you to. If you need to do something inside, like cleaning and packing, ask our permission first.
- You cannot enter the rooms of other people’s houses unless we ask you to, or our baby is inside. If you need to do something inside, like cleaning and packing, ask our permission first.
- You cannot watch TV or read the newspaper when you are supposed to be doing your work or taking care of the babies.
- After you have finished repaying your loan, you can use your own salary to get a prepaid card for use. You should not use your handphone when doing your work, especially when taking care of the babies.
- You have to inform us immediately if you are slightly sick to avoid the illness becoming more serious.
- Please tell us if you hurt yourself. We want you to get treated immediately in the right way.
- Please do not use any of your traditional ways on us or the babies. Just do your job well and we will treat you well like a member of our family.
- Come back home before 6pm at off days.
- You cannot tell outsiders what happened in our house or what we say. This is simple respect for us.
- Do not borrow money from other helpers or lend money to them. Based on the cases that we heard, money transactions may bring you trouble or put us in danger.
- You must always be honest and tell the truth. Please do not lie to us about anything. If we find out you lied about anything, we cannot trust you anymore.
- You must NEVER steal anything - clothes, things, money or food from us or anyone else. If you steal, we will send you to the police and you will GO TO JAIL. You will also not be able to come back to Singapore to work FOREVER.
Your Job- Taking care of the babies is your most important job. You have to take care of them well, then do housework.
- You cannot beat or scold the babies. If they are naughty or you cannot handle them, tell us and we will teach you how. If you treat them well, they will love you too.
- If something happens when you are feeding, changing or carrying the babies, like raining or water boiling, always take care of the babies first. Finish what you are doing with the babies quickly then go do the other things.
- If you think the babies are sick, tell us immediately. A small thing might be very bad for the babies, so we have to give medicine fast.
- We will give you instructions on what to do everyday. You must reply “yes, maam/sir” if you understand. You must always ask if you do not understand our instructions or have forgotten something. We will not be angry with you for asking, but if you do something wrong because you did not ask, then we will be angry.
- When we ask you if you know how to do something, tell us the truth. We will show you how to do everything till you understand. You must follow and do all the jobs.
- We will give you a reasonable amount of work to do every day. If you cannot finish, you must tell us the reason, and we will adjust the schedule if it is necessary. Be fast, but make sure everything is clean.
- You must always ask us if you want to do something we did not tell you to do. We have our own ways of doing things so just follow. Don’t try to use your own ideas because they may be wrong.
- Help us to save money by not wasting water and electricity or things. We will give you tips on how to do a good job while saving money, like always turn off lights when you are not in the room, don’t wash things with too much water, can use last rinse for washing clothes to mop the floor, and make sure the lights, switches and gas are off before we leave the house.
- Always make sure that the window grilles are locked when you are cleaning windows.
- If you break something, let us know, in case we need to replace it. Don’t let us find out only when we need to use it. Be more careful the next time.
- Please put things back to where you took them from. Do not remove anything from its place without checking with us if it is ok. Else, we will not be able to find out things in the future.
- You will usually rest about 8-9 hours a day. We will inform you what time to wake up the next day depending on our schedule. Finish your chores before you go to bed regardless of the time.
- There are different cloths/brooms/mops/pails for different areas/purposes. Remember them and use them accordingly. If you cannot remember in the beginning, please ask, as we will be upset if you use the wrong one and dirty them.
- Return the changes and report the detail spendings to auntie as soon as you come back from the wet market.
- We will provide enough food for all your meals. We will tell you which are the items for you.
- We will provide all bath items, toothpaste and sanitary pads. Do not use the other toiletries in the bathroom. You will have your own set.
Your agreement- Your family can call maam’s handphone number if there is a need to speak to you during the 1st 8 months. You can buy your own calling card when you get your pay and call them once a month. You can also give them our address so that they can write to you. You can write to them as many times as you want. We will pay for the paper, envelopes and postage.
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