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发表于 24-3-2011 14:26:43|来自:新加坡
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Helpline operating hours
Mondays to Fridays: 8 am to 5 pm for all enquiries
Sundays and Public Holidays : Closed
Saturdays : 8 am to 1 pm for enquiries on the following:
Individual Income Tax assessment
Salaried Employees
Self-employed & Partnership
Tax Clearance
Our peak hours are between 10.30am to 2.30pm and we receive more calls on Monday & the day after public holidays. If we are unable to answer your call, kindly leave us a voicemail with your name, contact number and a brief description of your enquiry. We will return your call by the next working day. Alternatively, you may prefer to call us during our off-peak hours between 8am to 10am and 3.30pm to 5pm.
24 hour toll-free automated helpline
Simply dial the numbers listed under our Integrated Phone Services. There are step-by-step instructions to guide you.
For Overseas Callers
When dialling numbers beginning with "1800", please replace "1800" with our country code "65", followed by "6" and the number you wish to call.
E.g. instead of 1800 XXX XXXX, dial 65 6XXX XXXX.
Helplines
Please select the relevant helpline numbers:
Individual Income Tax & Property Tax
Productivity and Innovation Credit NEW!
Company Tax
GST
Other taxes
Property-related matters
Employer-related matters/ e-Services
Late payment/ Non-Filing/ Tax Evasion
General matters
Quality Service Manager (QSM)
Individual Income Tax/ Property Tax
Helplines
Fax
Salaried Employee
1800 356 8300 (+65)
Self-Employed/Partnership
1800 356 8300 (+65)
Tax Clearance
1800 356 8300 (+65)
Property Tax
1800 356 8300 (+65)
Productivity and Innovation Credit
Helplines
Fax
Companies
Self-employed/partnership
1800 356 8622
(+65) (+65)
(+65)
Company Tax
Helplines
Fax
Filing/assessment of ECI or Form C
1800 356 8622 (+65)
Payment Matters
1800 356 8622 (+65)
Withholding tax on non-resident companies
1800 356 8622 (+65)
GST
Helplines
Fax
Goods & Services Tax
1800 356 8633 (+65)
Other taxes
Helplines
Fax
Stamp Duties
(+65)
(+65)
(+65)
Clubs & Associations Income Tax
(+65)
(+65)
Estate Duty
(+65)
(+65)
Private Lotteries Duty, Betting and Sweepstake Duties
(+65)
(+65)
Trust Income Tax
(+65)
(+65)
Property-related matters
Helplines
Fax
Appraisers' Licences
(+65) (+65)
House Numbers
(+65) / 2442 (+65)
Employer-related matters/ e-Services
Helplines
Fax
Employees' remuneration (e.g. Form IR8A)
1800 356 8300 (+65)
e-Submission of Employment Income / Donations / Commission
(Technical enquiries)
1800 356 8015 (+65)
Withholding tax on foreign directors
1800 356 8300 (+65)
Withholding tax on foreign professionals/ firms
1800 356 8300
Tax clearance for foreign employees
1800 356 8300 (+65)
Enforcement of Section 45 Withholding Tax (Filing of Withholding Tax Forms/Confirmation of Payment)
(+65)
myTax Portal (Log-in enquiries)
& EASY
1800 356 8015
(+65)
Late payment/ Non-Filing/ Tax Evasion
Helplines
Fax
Late/Non-Payment Penalties
Payment Compliance Helpline for Individual Income Tax, Goods and Services Tax, Corporate Income Tax, Tax Clearance/Employer Deduction Schedule/ Employer Clearance, and Property Tax
(+65)
Enforcement Helpline for Estate Duty/ Trust, Clubs & Associations Income Tax
(+65)
(+65)
(+65)
(+65)
Non-Filing Penalties
Filing Compliance Helpline for Letter of Composition/Summons/Warrant of Arrest
(+65)
Tax Evasion
Investigation & Forensics
(+65)
(+65)
(+65)
General matters
Helplines
Fax
Main Line
(+65) (+65)
Career Opportunities
(+65) / 2049 (+65)
Permanent Positions
Temporary Positions
(+65) (+65)
Media & Public Relations
(+65) (+65)
Booking of facilities
(+65) (+65)
Quality Service Manager (QSM)
Helpline
Fax
Quality Service Manager
1800 356 8225 (+65)
In line with our efforts to continuously improve our helpline services, conversations over the helpline will be recorded for our quality monitoring and coaching purposes..Last Updated on 10 March 2011
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