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发表于 6-6-2012 09:40:39|来自:新加坡
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薪水:新币2500到3500/月, 申请SP或者EP 注明:中介费一个月薪水。有需要可以联系我。
Oversee efficiency of operations workflow
Ensure resources are sufficient to carry out daily processes, and to deploy staff to other team, if necessary.
Ensure team performance is consistently meeting the bank’s Service Level Agreement( SLA) expectation.
Conduct workshop, coach and counsel staf for performance improvement and to reduce defects.
Attend internal/external meeting on Service Level performance review.
Manage Operation in absence of the Operations Manager/ Officers
Conduct half yearly Performance Management Review with the team.
Manage staff admin such as verification of claims, leaves, training etc.
Handle any other assignments delegated by the Operations Manager.
Requirements:
At least a Diploma in Banking & Finance or equivalent.
Minimum 3 years of working experience in the branch operations of a bank
Supervisory experience in banking operations, preferably with experience in cheque claring
Fresh graduates with an interest in banking backroom operations would be considered
Able to work independently
A team player who is abale to motivate fellow team mates.
Able to withstand reasonable work pressures in an environment with a demand for accuracy and timeliness
Knoledge of MS Office, Excel, powerpoint and Project would be an advantage.
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