【Customer service】 Qualifications 1. Responsible for the operation of the whole process of cargo transportation after the order is received, and the whole process of cargo tracking until the destination port is delivered; 2. Assist the marketing staff to solve the sudden difficulties in the operation; 3. Track and handle abnormal situations and collect receivables in time to ensure service quality and control costs; 4. Other matters assigned by the leadership. Job Description 1. Have the experience of shipping customer service, familiar with the shipping process; clear thinking and skilled use of office software; 2. Pay attention to the interests of the company and the needs of customers, and have good coordination and control capabilities; 3. Responsible, with affinity and enthusiasm for work; 4. Have good English skills; 5. Have a Singapore PR or a Singapore citizen.
|