本帖最后由 busydying 于 4-8-2014 11:41 编辑
还在招人,请大家踊跃报名!
如果觉得自己合适请通过以下网址递交申请:
或者直接联系我们的人力部门 Tel:+65 / (We regret to inform that only shortlistedcandidates will be notified).
TeleperformanceSingaporefile:///C:\Users\SAM~1.CHE\AppData\Local\Temp\msohtmlclip1\01\clip_image001.jpg
Join theGlobal team & MAKE A DIFFERENCE! www.teleperformance.com Teleperformance is the worldwide leading provider of outstanding customerexperiences at every single opportunity. We are the worldwide leader inmultichannel customer experience. We’ve been providing superior customer careservices for leading companies throughout the world since 1978, with expertisein many markets and verticals. In 2013, the Teleperformance Group achievedUS$3.23 billion revenues. TheGroup operates about 110,000 computerized workstations, with more than 149,000employees across 230 contact centers in 62 countries and conducts programs inmore than 63 different languages and dialects on behalf of major internationalcompanies operating in various industries. Some of the countriesTeleperformance operate in are, the UK, Brazil, Chile, India, Philippines,Singapore, China, Canada, Mexico, Colombia, Norway, Italy, Portugal, the USA,Costa Rica, Dominican Republic, Netherlands, Egypt, Russia, Sweden and Germany. Weare looking for highly motivated and performance-oriented individuals who wishto contribute and participate in the rapid growth of the company. ITExecutives (Technical Help Desk/Support) – “Mandarin & English” speaking
North-East- 29 Tai Seng Ave #06-01 Natural Cool Lifestyle Hub S534119 Thesuccessful candidate will provide quality customer support from a PC help desk.Responsible for basic-to-intermediate PC software and/ or hardware systemsupport via telephone or email in accordance with the service levelrequirements i.e. Responsibilities: · Response to customer requests and incident/problemsvia phone/online/email and log them into service desk application according toestablish procedures · Determine root causeand provide timely solutions · Ability to provide 1st level technical remote supportfor global applications, common infrastructure, system and desktop client · Continue to refine Customer Satisfaction skills tobetter service the clients. · Other duties as required Benefits: · Competitive basicsalary and incentives · 5-day work week and officehour · Working locationnear to Tai Seng MRT (Circle Line) · Personal andprofessional growth · Learning opportunityto improve speaking languages & communication skills · Improve technicalknowledge of relevant software, hardware and products · Great serving,learning, growing, sharing and multi-cultural working environment Requirements: · Min. Diploma in IT/Engineering or equiv. from technical school with one year Helpdesk experience. · Speaks good Mandarinand English (Notes : to handle “Mandarin and English speaking” customers fromChina). · Experience incall/technical helpdesk environment providing remote support. · Good knowledge withMicrosoft OS, Microsoft Windows XP, Windows7,MS office suite . · Possess goodcommunication and interpersonal skills. · Customer serviceoriented and good problem solver. Be Bold. Be Proud. Be Teleperformance ! Suitable applicants are invitedto complete application form via OR call our HR Dept at Tel:+65 / (We regret to inform that only shortlistedcandidates will be notified). |