后续2出！又陷入了闹到要起诉的纠纷，和万恶的Starhub！！！

qguan

很想知道结果会是如何。

但坦白说，真打官司，STARHUB未必会输。我不懂英国式法律，只是感觉而已。

虽然STARHUB没看清楚也好，没仔细核对也好，但现在发现了，那以后开始，按正确的收费处理也是合理的。虽然有合同在，但以STARHUB没仔细核对，所以要全部承担责任为理由在法庭上抗辩，未必站得住，因为顾客没有凭着诚信来做。

sxgr

angel_luo 发表于 16-11-2012 14:45
没错，Singtel是在抢钱。但是好歹是事先说明了，顾客要是不满意，可以不签。

其实Singtel这个marketing策 ...

说起这个mio home更生气。
recontract的时候告诉我政策改了三条mobile只有15% off了，然后ID caller也不free了，要加5块多钱。算下来等于没什么off了。

回来一查singtel网站，还是写着3条线 20% off，联系singtel，告诉我他们查了我只有两条线。

我网上complain，还在email中，可恶的电话总是等很久也不通，我的complain他们也不屑给我回电话。

sxgr

qguan 发表于 16-11-2012 15:32
很想知道结果会是如何。

但坦白说，真打官司，STARHUB未必会输。我不懂英国式法律，只是感觉而已。

除非starhub明文规定contractor不能享受，否则哪来的诚信问题。

qiu0204

大彩 发表于 16-11-2012 15:21
我跟你的情况一样，我6月份刚刚RENEW的2年，结果7月就来信说要交钱了。
我打去SH，他们说这个固定电话免 ...

割了计划就得赔他们钱，更亏了。
他们无耻的很，我当时签他们就是觉得免费电话还好。

angel_luo

phileas 发表于 16-11-2012 15:30
也别把STel想的太好了。。。
最近他家的Facebook几次被大众炮轰，主要是mobile和mio的事情 ...

当然都不好，只能在差的里面挑稍微好一点的了，不然有啥办法，谁能不用手机和网络么

qiu0204

angel_luo 发表于 16-11-2012 15:09
女子的身躯，爷们儿的心。。你懂的

为了心理强大，木有办法~

本来懂的，你这么一解释倒是给了我你是蕾丝边的印象了。

哈哈，纯属玩笑哈。

qguan

Starhub Consumer General Terms and Conditions

4. Your Responsibilities
4.1 You are responsible for the use of the Services under your account(s) and for any Content disseminated through your account(s).

4.2 If you are using a third party's communication services or Equipment to access the Services, you must obtain that party's permission before you use the services or Equipment.

4.3 You are required to :-

4.3.1 provide accurate and complete information to us and inform us immediately of any changes in any particulars or information given to us in your application for the Services including but not limited to any changes in address and/or contact particulars;

4.3.2 continue to be responsible for and pay all Charges relating to the period of any suspension, interruption or loss of the Services whether or not due to your request or resulting from your default and any disconnection and/or re-connection Charges;

4.3.3comply with all applicable laws, rules and regulations and any requirements or restrictions which we may or other Service Providers may impose on the use of the Services or any telecommunications system and Equipment;

4.3.4 comply with all instructions, notices or directors issued by us, including StarHub’s Acceptable Use Policy; and

4.3.5 take all reasonable steps to prevent fraudulent, improper or illegal use of the Services.

angel_luo

qguan 发表于 16-11-2012 15:32
很想知道结果会是如何。

但坦白说，真打官司，STARHUB未必会输。我不懂英国式法律，只是感觉而已。

我觉得你的思维很清新很可笑。

什么叫顾客没有本着诚信来做呢？顾客本身又不知道外包公司员工不能享受正式员工的折扣才去签合同的。换句话说，是Starhub用高折扣这个噱头引诱顾客去签合同的。顾客又没有骗他们说自己是正式员工。Starhub一开始接受了，即认为合理，签署合同属于双方自愿，顾客又没有使用什么霸王条款逼Starhub就范。私自篡改合同条约就是违法。

这么简单。

qguan

Starhub Consumer General Terms and Conditions

15. Additions, Changes & Cancellation
15.1 Unless otherwise stated in the Service Specific Terms & Conditions or otherwise agreed, you may apply for additional Services or request for changes to be made to existing Services verbally through our customer service (except for Services provided by StarHub Internet Pte Ltd), in writing by fax or post or electronically.

15.2 There may be a Charge if you cancel or change any order or Services.

15.3 We may from time to time change any of these Terms & Conditions (including the Service Specific Terms & Conditions) and/or such other terms and conditions agreed or accepted by you (including, without limitation, our tariffs, price plans, Charges and payment terms). We may also from time to time withdraw, suspend, or change any of the Services. We endeavour, where reasonably practicable, to give you reasonable advance notice of such changes. We will notify you of such changes through written notice, electronic mail, our bill, our website or such other form as we may deem appropriate. You agree that the display of the revised Terms & Conditions (including the Service Specific Terms & Conditions) on our website will constitute notice of the changes. Your continued use of the Services will constitute acceptance of the changes and this Agreement.

其他公司的我没看，估计都是大同小异。真打官司，你未必赢。这种事，最多在CASE或者什么小额法庭大家和解算了，这是最好的方法。

angel_luo

qguan 发表于 16-11-2012 15:47
Starhub Consumer General Terms and Conditions

4. Your Responsibilities

对你表示无语，你先把Case看懂了再来发言吧。

顾客没有欺诈Starhub，没有做[关键词屏蔽]，也没有宣称自己是正式员工。

Starhub也没有在他们的店面里面挂告示说非正式员工不得享受和正式员工的同等待遇。

他们给好几十个非正式员工做了签约手续，绝对不是没有检查清楚这么简单。

一个人眼睛瞎了我能理解，难道不同店面的不同员工眼睛都瞎了？

如果你连这都想不通，那我只能说没关系，口袋里多撺点钞票，骗子骗的就是你这样的人，被骗了还要给别人擦鞋。

如果觉得我说得太难听了，请原谅我的直白。